Reference

How v999 Handles Your Personal Information

Your account data — from your mobile number to your bKash or Nagad wallet details — is handled with care and kept only for the purposes we describe here.

Account Data ProtectedbKash & Nagad Wallet PrivacyRight to Access & DeleteTransparent Data Use

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PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is used, our support team handles privacy requests directly. Responses are sent to the contact details on your registered account.

What This Privacy Policy Covers

v999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with v999, we collect the information needed to run your account: your name, mobile number, email address, and the payment method you use — whether that's bKash, Nagad, or Rocket. We also collect device and session data to keep your account

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secure across mobile and browser. We do not sell your personal information to third parties. Data is retained for as long as your account is active and for a period after closure as required by applicable rules. If you use bKash or Nagad to deposit or
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withdraw, the transaction reference is logged against your account wallet for verification and dispute purposes. We may share limited data with payment processors — including the mobile wallet operators — strictly to complete your transaction. Cookies and similar tracking tools are used to maintain your session,
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remember your device, and measure how the platform performs. You can manage cookie preferences through your browser settings. This policy applies to all account holders in supported regions. Availability of our services depends on your local law and the eligible regions we operate in.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on v999. Here is what that looks like in practice across data storage, cookies, account access, and your right to make changes.

Encryption in Transit

All data exchanged between your device and v999 — including bKash and Rocket payment details — travels over SSL-encrypted connections to prevent interception.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can block non-essential cookies through your browser without losing account access.

Data Retention

Your account data is kept while your account is open. After closure, we retain records for the period required under applicable rules, then delete or anonymise them.

Correction and Deletion Requests

You can ask us to correct inaccurate account details or request deletion of your data by contacting support with your registered mobile number and the specific change needed.

Common Questions About Your Data on v999

Straight answers to what Bangladesh account holders ask most about privacy, data access, and how we handle your information.

We collect your name, mobile number, email, and payment method details — such as your bKash or Nagad number. Device and session data is also logged to secure your account.

Only the transaction data needed to process your deposit or withdrawal is shared with the relevant mobile wallet operator. We do not share your full profile with them.

Contact our support team via live chat or email with your registered mobile number. We will locate your account and send your data to your registered contact details.

Yes. Submit a deletion request through support. We will remove your data after the mandatory retention period required under applicable rules has passed.

We retain records for a period after account closure as required by applicable rules. Once that period ends, your data is deleted or anonymised from our systems.

No. Whether you access v999 through a mobile browser or switch to desktop, the same account data and privacy protections apply. Session data is tied to your account, not your device.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appv999 App AccountRegister

How v999 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Encryption in Transit

Cookie Controls

Data Retention

Correction and Deletion Requests

Common Questions About Your Data on v999

01 What personal data does v999 collect when I open an account?

02 Does v999 share my data with bKash, Nagad, or Rocket?

03 How do I request a copy of my personal data?

04 Can I ask v999 to delete my account data?

05 How long does v999 keep my data after I close my account?

06 Does using v999 on mobile affect how my data is stored?

Privacy Policy

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